Our products are shipped directly by selected brand and manufacturing partners. Shipping methods, delivery times and return processes may therefore vary depending on the item. Here you’ll find all relevant information about delivery, shipping costs, returns and exchanges.
Orders placed through our online shop are fulfilled and shipped directly by our selected brand and manufacturing partners on our behalf. This allows us to offer a curated selection without operating a central warehouse.
Depending on the product, shipments may therefore originate from different locations and may be handled by different carriers.
Shipping costs vary depending on the size, weight, destination and type of product ordered. Smaller items are usually shipped via standard parcel services, while larger furniture pieces may require freight forwarding.
The applicable shipping costs are displayed at checkout before you complete your order.
Das ist wichtig, weil zusätzliche Versandkosten vor der Bestellung transparent gemacht werden müssen. Sind sie nicht vorab exakt berechenbar, muss zumindest deutlich darauf hingewiesen werden, dass solche Kosten anfallen können.
The applicable return conditions and costs depend on the product and shipping method.
Where legally permitted and communicated before purchase, the customer may be responsible for the direct costs of returning the goods. This may also include freight costs for furniture or other items that cannot be returned via standard parcel services.
Delivery times vary depending on the respective product and shipping partner. Estimated delivery times are stated on the individual product page.
Standard parcel deliveries usually arrive within approximately 5 business days. Furniture and other larger items may require additional delivery time.
Local pick-up may be available for selected products. If available, this option can be selected at checkout.
Once your order is ready, we will contact you with further information regarding collection at our Cologne office.
If you would like to return an item, please contact us before sending anything back.
As our products are shipped directly by selected brand and manufacturing partners, return addresses may vary depending on the item. We will provide you with the correct return instructions and return address.
Please do not return products to our Cologne office unless explicitly instructed to do so.
Adress:
Type Type Hype
Krefelder Str. 36, 50670 Köln
The applicable return conditions and costs depend on the product and shipping method.
Where legally permitted and communicated before purchase, the customer may be responsible for the direct costs of returning the goods. This may also include freight costs for furniture or other items that cannot be returned via standard parcel services.
Please contact us as soon as possible after receiving your order and include your order number as well as photographs of the item and packaging.
We will coordinate the next steps with the respective manufacturing or shipping partner.
Statutory withdrawal and warranty rights remain unaffected for sale items. Additional voluntary return or exchange policies may differ for discounted products.